Trends Issue 199 - November 2019

Managing a Faltering China

Conventional wisdom still believes that China is on its way to eclipsing the United States and becoming the dominant...

Managing a Faltering China
published on: Nov 15, 2019

Harnessing the Power of Managed Customer...

Research has shown that memorable experiences, as well as the ensuing positive word of mouth, can drive customer...

Harnessing the Power of Managed Customer Experiences
published on: Nov 15, 2019

California - The State of Conflict

History shows that even global conflicts, tend to be decided at a few flashpoints; for instance, most of the major...

California - The State of Conflict
published on: Nov 15, 2019

The Great American Political Chasm

Not since the American Civil War have the people of the United States been so divided.  And just as with the crisis...

The Great American Political Chasm
published on: Nov 15, 2019

America’s Great Middle-Class Boom Has Begun

As Professor Carlota Perez forecast two decades ago, the tumultuous “transition phase” of the Digital...

America’s Great Middle-Class Boom Has Begun
published on: Nov 15, 2019