The 27 Challenges Managers Face:Step-by-Step Solutions to (Nearly) All of Your Management Problems

For more than 20 years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?”

Regardless of industry or job title, managers cite the same core issues: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few.

In our summary of The 27 Challenges Managers Face, Tulgan explains how you can solve every workplace problem -- even the most awkward and difficult – by focusing on the fundamentals. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable.

Tulgan is an adviser to business leaders all over the world, a sought-after keynote speaker and seminar leader, and the author of numerous books. He is also the founder and CEO of RainmakerThinking, Inc., a management research and training firm, as well as RainmakerThinking.Training, an on-line training company.

This summary shows how to tailor conversations to solve situations familiar to every manager. It offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout.