The Emotionally Intelligent Team:Understanding and Developing the Behaviors of Success

Increasingly, the most important factor determining success or failure in our networked world is achieving teamwork across levels and boundaries. Reams of research indicate thatemotional and social intelligence (ESI) is the key to harnessing this elusive factor.

In The Emotionally Intelligent Team, Marcia Hughes and James Bradford Terrell reveal how teams of all types can develop the seven skills of ESI. Hughes is president of Collaborative Growth, L.L.C. and helps organizations committed to high performance unleash ESI. Terrell is vice-president of Collaborative Growth and helps public and private sector clients anticipate and respond effectively to change.

In this compelling book, they offer practical information to guide businesses that want to draw on the power of the emotional competencies of their teams. They reveal how individuals, team members, and leaders can take the steps to become “emotionally intelligent team members,” and they show how to put in place the practices and exercises that will help any team grow in emotional intelligence.

In this summary, we’ll outline the seven emotional competencies of teams. And, we’ll explore practical steps you can take that will yield tangible results like improved productivity, greater innovation, fewer errors, better efficiency, lower turnover, and higher profits.